Privacy Policy

PRIVACY POLICY

Welcome to our Privacy Policy. This explains what we do with the personal information that you give us. If you have not already done so, please read our User Agreement before reading this Privacy Policy. In general, we use the personal information that we collect from you to allow you to use the services offered by our website including Paid-For Content (the “Service”). This Privacy Policy applies only to our Service and not to any other company, individual, organisation or website that you may reach via a link from our website, except for those companies we mention below. If at any time you have a question about anything contained in this Privacy Policy or a general query on privacy, please contact us at:

One Great Cumberland Place
Marble Arch
London W1H 7AL
United Kingdom

enquiries@housingombudsmanbulletin.com

General The Housing Ombudsman Bulletin takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to us.

Data Protection The Housing Ombudsman Bulletin is registered under the Data Protection Act 1998 under registration number PZ6032473. The information you provide is safeguarded under the terms of that Act.

Consent: Your use of our Service signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

Registration Information: Although certain areas of our website are made available to all visitors, before you can use the Service, you will need to register your details with us in accordance with the registration details. If you have not already done so, please register your details. Should you not register your details, you will not be allowed to use the Service. We reserve the right to ask for your date of birth to verify your age. Please note we will not collect the personal information of any individual who tells us he or she is under the age of 18.

How we collect information from you: In order to process your account for the Service and in order to reconcile our accounts, Protx or such other payment partner as we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card.

Cookies: Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate our website or other files which provide you with the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org. On revisiting our website or in using the files, our computer server will recognise the cookie and give us information about your use of the Site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the Site but you may find that the Site may not function properly or is slower than when you allow a cookie to be installed on your machine.

Data to be Collected and Uses of the Data: The Housing Ombudsman Bulletin collects data about you, your interests and the subjects you would like to receive communications about. This information is used to improve the service we can offer you and to communicate with you about products and services which we think may be of interest to you.

Provision of Your Data to Third Parties The data you provide to The Housing Ombudsman Bulletin is held by The Housing Ombudsman Bulletin only. Your data is at all times under the control of The Housing Ombudsman Bulletin and is not passed onto third parties, although they may choose to contact you via The Housing Ombudsman Bulletin about their products and services.

Provision of Your Name and Address Data to Third Parties: The Housing Ombudsman Bulletin collects your name and address details in order that it may provide you with offers and communications about the subjects you have requested, by post. If you would prefer not to receive such offers please email: enquiries@housingombudsmanbulletin.com.

Contact By Mobile Phone or Other PDA Devices At times it may be appropriate for The Housing Ombudsman Bulletin to contact you with offers and information in respect of your interests or to inform you about subjects upon which you have requested information through your mobile phone or other PDA devices. Before doing so The Housing Ombudsman Bulletin will always ask you for your specific consent. If having given consent previously, you wish to withdraw this consent you may do so by logging on and amending your details on the site.

Relevance and Accuracy of Your Data: The data you provide to The Housing Ombudsman Bulletin will be held as you have provided it. You may at any time amend or update your data by visiting The Housing Ombudsman Bulletin at www.newsontheblock.com.

Deregistration: You may at any time deregister from The Housing Ombudsman Bulletin by visiting www.TheHousingOmbudsmanBulletin.com. The consequences of deregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from The Housing Ombudsman Bulletin.

Use of Your Data for Analytical and Statistical Purposes: Your data together with that of other subscribers to The Housing Ombudsman Bulletin may be aggregated at Postcode or other levels for the building of statistical and analytical tables. At no time will your data be individually identifiable in such tables.

Legal Requirements to Provide Data: Except as provided above The Housing Ombudsman Bulletin will not provide your personal information to any third party without your prior consent, however, under certain circumstances the force of law may require the provision of information to the legal authorities. In order to maintain the integrity of its website and safeguard the interests of its subscribers The Housing Ombudsman Bulletin will comply with any such legally binding request. In addition, we may ask you for proof of identity before disclosing any personal information to you

Security Of The Internet: The Internet is not a 100% secure medium for communication and, accordingly The Housing Ombudsman Bulletin cannot guarantee the security of any information you send to The Housing Ombudsman Bulletin via the Internet. The Housing Ombudsman Bulletin is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

Further Information: If you have any questions regarding the privacy policy of The Housing Ombudsman Bulletin or require any further information please send your request by email to enquiries@housingombudsmanbulletin.com