The Complainant complained to the Landlord about a number of issues, one of which was that the Landlord had failed to properly consider his complaint of ASB (in this case allegations of noise nuisance) by residents of the upstairs flat...

The Complainant complained that the Landlord failed to adequately investigate and rectify her complaints of antisocial behaviour and harassment by her neighbour. In particular the Complainant has complained of threats, verbal and racial abuse, missing mail and damage to her car...

The Complainant complained to the Housing Ombudsman Service in respect of how the Landlord dealt with her complaints of ASB, disrepair, the cleanliness of the block, and the security of the block...

In March 2005, the Complainant complained to his Landlord of anti-social behaviour on the part of two of his neighbours. The previous occupier of the Complainant’s property had also made complaints of anti-social behaviour against these neighbours.

The Complainant has been an assured tenant of the Landlord since 30 September 1996. She resides at her property with her children. The Complainant complained to the Housing Ombudsman about the manner in which her landlord dealt with her complainants concerning anti-social behaviour by a neighbour’s family.

Paragraph 23c of the Housing Ombudsman Service Approved Scheme provides that the Ombudsman may at any time suspend or stop an investigation or formal inquiry if the member Landlord undertakes to make substantial redress to the complainant and the Ombudsman concludes that this resolves the complaint satisfactorily.

The complainant was the tenant of a self-contained flat in a house that contained three other flats. The anti-social behaviour complained of included racial abuse and abuse directed towards children present on the street outside the house.

The complainant occupied a self-contained flat in a converted house. He complained to his landlord of anti-social behaviour from the tenant of the flat immediately below him.