The Complainant is the assured tenant of the Landlord. He was initially allocated to property number 3 in the Landlord’s scheme but was transferred from that property to number 17 following complaints he made about noise nuisance and problems with the heating system.

In the summer of 2005 she complained to the Landlord about an infestation of bedbugs in her property. After learning the infestation might have originated from a neighbour's property the complainant complained to the Landlord about this and also complained to the Landlord of noise nuisance from that neighbour...

The complainant has complained about the landlord’s failure to deal with the anti social behaviour of one of his neighbours, who allegedly suffers from mental health problems, and its failure to provide him with any support over the matter...

The Complainant had complained to the Ombudsman in respect of a number of matters including the inadequate manner in which his Landlord dealt with his complaints of anti-social behaviour and his Landlord’s failure to transfer the Complainant.