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Section 12 of the Anti-Social Behaviour Act 2003 (Complaint Reference 14719)

publication date: Feb 20, 2007
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The Complainant was involved in a long running dispute with his neighbour. Both he and his neighbour made complaints of anti-social behaviour to the Landlord. The Landlord did not have any policies or procedures in place for dealing with allegations of anti-social behaviour, despite this being good practice since the enactment of the Crime and Disorder Act 1998, and being a regulatory requirement pursuant to the Housing Corporation’s regulatory circular of August 2004 and a legal requirement since the Anti-Social Behaviour Act 2003 which placed a requirement on social landlords to prepare and publish a statement of policies and procedures in relation to anti-social behaviour etc by 30 December 2004.



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